Client Talk: Bowling Green, Kentucky


Terena Bell
MultiLingual July 2018
Columns and Commentary

When do people who buy (or should buy) language services say professional translation is worth it? By talking with clients outside of a sales environment, we seek to uncover what’s really important to them....

“We translate on an as-needed basis,” Becker says, “but we also realize that translation is very costly. We have to measure when translating a piece or document whether it’s going to really have an effect to the consumer or to the patron.” The town’s most recent project, for example, was a brochure promoting a new city program, translated into nine languages.

So 1-5, how important is professional translation?

5: Becker believes language access “just becomes a common sense policy to implement when you have such a large foreign-born population and you have such language diversity.”...