Tag: Book review
Language barriers can hinder effective communication, limit access to essential services, and impede cultural exchange. What remains unclear is the extent to which such barriers can impact the lives of millions of people in ways that can be described as oppressive and discriminatory. Also not fully explored is the role that the language services industry has in creating a more inclusive culture where such impact can be reduced.
I first crossed paths with Nataly Kelly when she was just making a name for herself with her debut book Telephone Interpreting. At the time, I was working at a market research firm exploring the interpretation services industry in the US. Curious to pick Nataly’s brain, I suggested we meet for lunch. She was initially hesitant, but I convinced her by promising we’d dine at the finest organic eatery in Massachusetts: the Life Alive Café.