About Us

Our Story

Like many people in our industry, we have to explain localization pretty much every time someone asks what it is we do for a living. We usually say something like this: nearly everyone you know has likely had a chance to laugh over a bad localization, even if these people were unaware that was what they were doing. Localization may be the global community’s most obvious secret. It, or its attempts, are all around us — in our user manuals, on our websites, in our software, on our menus. To call it translation is short-selling it. Translation may be involved, but even a good translation may fail to appeal to you, the end user. This is because cultural norms and assumptions are present in most content people consume.

Global Reach

MultiLingual Global Reach

Magazine Production

Marjolein Groot Nibbelink

Publisher, CEO

Marjolein holds a degree in Communication from the University of Rotterdam and has long had an affinity for creative writing, photography and language. She realized early on that the Netherlands was too small for her and after traveling to 30+ countries over the span of 10 years she moved to the United States in 2014. When she lets her hair down, you can find her on her racing bike or camping in the wilderness.

Michael Reid

Managing Editor

Michael Reid is an educator, translator, and language, culture, and diversity consultant with over 20 years of experience. He speaks six languages fluently and another seven to basic competence. He also speaks just enough Klingon to negotiate safe passage through the Neutral Zone. He joined the MultiLingual editorial team in 2021 after writing several articles in the magazine.

Antonella Tiezzi

Graphic Designer, Brand Manager

Antonella Tiezzi is a 30-year-old Argentinian and graphic designer specialized in publishing. Her passion for books is what led her to work in this field. Lover of argentine mate, English literature and languages. Nowadays she enjoys running in the mountain with her friends, working at MulitiLingual, and sharing barbecues with her family.

Editorial Board

Miguel Á Bernal-Merino


Miguel Á Bernal-Merino holds a doctorate in the localization of video games and is currently lecturing at the University of Roehampton in London. Miguel was instrumental in the creation of the Localization Summit within the Game Developers Conference and is one of the advisors.

Aki Ito


Aki Ito has been involved in the localization industry since 1996. He previously served on the Globalization and Localization Association (GALA) board of directors in 2005-2006 and as chairman of the board in 2006. He has an MBA in international marketing and a BA in international relations.

Nataly Kelly


Nataly Kelly is vice president of marketing localization at Hubspot. She has extensive experience in the translation, localization and interpreting industry, and her book, Found in Translation, which she cowrote with Jost Zetzsche, discusses the importance of translation in society.

Barry Slaughter Olsen


Barry Slaughter Olsen is a conference interpreter with over 25 years of experience. He is an associate professor at the Middlebury Institute of International Studies at Monterey (MIIS). He is also the founder and co-president of InterpretAmerica and general manager of Multilingual Operations at ZipDX.

Jost Zetzsche


Jost Zetzsche is a translator, a localization and translation consultant, and a widely published author of books and articles on the technical aspects of translation. In 1999, Jost cofounded International Writers’ Group on the Oregon coast.


Andrew Warner

Staff Writer

Andrew Warner is a writer, editor, and linguist from Sacramento, CA. He holds a degree in linguistics and English with a minor in Hebrew from UCLA and is currently working toward his M.A. in applied linguistics at Columbia University, where his research mainly focuses on speech perception and second language acquisition.

Marketing & Communication

MultiLingual TV

Nika Allahverdi

Chief Marketing Officer

A lifelong language enthusiast, Nika is passionate about marketing, research, and the language services industry. She holds a master’s degree in Translation and Localization Management from the Middlebury Institute of International Studies at Monterey and a dual bachelor’s degree from UC Berkeley, where she studied French, Spanish, and linguistics. Always learning, Nika has also studied language methodology through Stanford University. She brings her extensive knowledge as a linguist, researcher, and writer focusing on all of these areas of expertise.

Evelyn Najarian

Communications & Media Director

Evy is inspired by how learning languages opens doors to new cultures, perspectives and people. She holds a dual degree in French and Linguistics from UC Berkeley, and spent last year in Bordeaux, France teaching English in elementary schools. As our world becomes increasingly connected remotely, Evy is eager to explore what the Language Services Industry has to offer. In her spare time, she enjoys playing piano, film photography and going to the beach.

Oscar Betancourt

Video Editor, YouTube Strategy

Oscar is a content creator and video editor with seven years experience. He started his career as a live audio technician at an early age and pursued it for more than a decade. His passion for technology and spectacle got him into photography and later on into video production. Nowadays he enjoys long sessions behind the editing desk, and being a consultant for the various and entertaining projects at MultiLingualTV.

IT & Finance

Kristen Glant

Chief Financial Officer

Kristen comes to us with a background in finance and accounting. She began her career in public accounting, logging many hours performing audits and taxes. Next step was a stint in the software accounting consulting industry where she specialized in training and setting up financial reporting software for small and mid-size companies in the Pacific Northwest.

Aleksey Schipack

Chief Information Officer

With over ten years of web development experience, Aleksey is Multilingual resident technical whiz. He’s there to support our team with every (un)imaginable request, helping to push the envelope on data visualization and processing. Oh, he knows a thing or two about localization too.

Board of Directors

Tucker Johnson

Board Director

Tucker takes Renato’s crazy ideas and puts them into action. Specialized in vendor side operations, global team management, large program outsourcing, and supply chain governance, Tucker is happy to share his operational experience with Multilingual partners.

Renato Beninatto

Сhairman of the Board

Renato brings decades of experience everywhere he goes. With extensive experience in international consulting, market research, sales and marketing, Renato provides the strategic direction that helps Multilingual better serve clients worldwide.