Unbabel and Zendesk Now Offer Multilingual Customer Service

Unbabel and Zendesk Agent Workspace announced on June 29 their new translation partnership. Unbabel, an artificial intelligence (AI)-powered language operations platform, is now integrated...

Streaming on Twitch in a Minority Language

About 99% of the internet’s content is written in just 30 languages — and more than half of that content is written in English....

The Underrepresentation of African Languages in Tech

Like any other continent on Earth, Africa is home to hundreds — and potentially thousands, depending on who you ask—of indigenous languages. Some of...

Memsource Improves Chinese-language MT with Tencent

The Prague-based language service provider (LSP) Memsource announced yesterday afternoon that it will be utilizing Tencent Cloud’s machine translation (MT) system, which is now...

RWS Revives Language Weaver MT Platform

RWS announced today that it is reviving the Language Weaver brand of machine translation (MT) technology after acquiring Language Weaver’s parent company SDL in...

Developing MT Benchmarks for Under-Resourced Languages

Machine translation (MT) systems have little difficulty translating between languages like Spanish and English or English and Chinese — but for languages with limited...

Developing More Accessible Speech Recognition Systems

Researchers at Facebook have developed an artificial intelligence (AI) system that doesn’t need transcribed audio data to recognize speech — this means that the...

Fujitsu Launches Hands-Free Translation System

The Japanese information technology (IT) and communications company Fujitsu recently launched a new speech translation system, notable for the fact that it’s a hands-free...

Google Launches App for Language Preservation

Google’s Arts & Culture team has recently launched Woolaroo, a new tool for learning and preserving Indigenous and vulnerable languages. Woolaroo is available as...