Hidden Gems

Mohamed Hussein

CEO at PGLS

📍 Washington, DC, USA and Nairobi, Kenya

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What led you to the language industry and your current position?

I was born and raised in Northern Virginia, in a multilingual household. My parents were immigrants from Somalia and instilled in me the importance of language and culture. At home, we spoke Somali, and I learned Arabic as a kid. I spent six years in the Middle East studying Arabic formally. During that time, I taught English, became certified in teaching, and dabbled in translation and interpretation. Despite all that, I was a pre-med major with no intention of going into the language industry, but entrepreneurship was in my DNA.

When I returned to the US, a friend approached me with an opportunity to do quality control work in Arabic and Somali. I embraced the challenge and, on my 24th birthday, incorporated Piedmont Global Language Solutions (PGLS) in my parents’ basement. The name is a tribute to both my roots in Virginia’s Piedmont region and my ancestral ties to Somalia, an Italian colony until 1960. Piedmont, meaning “foothill,” symbolizes the starting point for many of our clients’ journeys, where we help them ascend to new heights. This blend of personal history and professional ambition laid the foundation for PGLS, a company anchored in heritage yet driven by global impact.

What do you enjoy most about your work?

What I find most rewarding in my role is the challenge of delivering world-class language solutions in an increasingly complex global environment. It’s about more than just overcoming obstacles; it’s about staying true to my core values while creating a space where my team can thrive. Each day, we have the unique opportunity to make a meaningful impact on thousands of lives, whether through facilitating critical communication in healthcare or supporting multilingual education. The knowledge that our work helps bridge gaps and fosters understanding across cultures is profoundly fulfilling.

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What qualities do you need to thrive in your job?

To thrive as a CEO, you need a delicate balance of various skills and traits. There are constant pulls for my attention, and I have to be able to balance a lot of competing priorities while maintaining my own energy and inspiring my team. These ten qualities have helped me grow PGLS into what it is today: (1) High emotional intelligence (EQ) is a must — being able to understand and manage emotions, both mine and others’, is critical for effective leadership. (2) Communication is at the heart of everything we do, and being able to inspire and motivate the team is essential. (3) Optimism fuels (4) resilience, enabling me to navigate challenges with a positive outlook, while (5) critical thinking helps me make informed decisions quickly. (6) Mental bandwidth — essentially the capacity to handle multiple complex tasks at once — is vital in our fast-paced environment. (7) Patience and (8) grit keep me grounded during tough times, and (9) a strong tolerance for calculated risk lets me take on opportunities others might avoid. At the end of the day, being (10) reliable is non-negotiable — my team and clients know they can always count on me to deliver, no matter what.

Accolade

Working with Mohamed is a unique blend of collaboration and inspiration. He’s a leader who believes in the power of optimism, helping us see that anything is possible while fully acknowledging the constraints we face. Mohamed is always willing to be a true thought partner, engaging deeply in discussions and valuing his team’s input. He doesn’t see today’s limitations as barriers but as opportunities to expand and invest in our needed resources. His commitment to removing roadblocks ensures we can achieve our goals and continue to grow beyond our current capabilities.

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