Tag: bilingual workers

Five Best Practices for Localizing AI-Based Services

It doesn’t matter how good your user interface and website look in Thai if the underlying AI service you're providing is dysfunctional in that language. This article presents tips for creating better AI services for users around the world.

WhatsApp Spanish Content Moderators Claim Unfair Payment

In an internal letter to the leadership of WhatsApp, Facebook, and Accenture, more than 100 Spanish-language moderators and customer service representatives for WhatsApp alleged...