Tag: customer engagement

Brain levitating above a robot hand

From Business Intelligence to Business Wisdom

The author discusses the importance of strategic account management for language service providers (LSPs) in the face of AI advancements, arguing that account management is often overlooked and underutilized, despite being crucial for organic growth and customer loyalty.

Exclusive industry insights: Explore DeepL’s 2023-2024 report on the state of localization

There’s no getting around it—localization is a crucial investment for global companies. Why? It allows businesses to meet consumers where they’re most comfortable: in...