Aberdeen group contrasts Best-in-Class with “Laggards”

If you’re interested in getting a copy of the Aberdeen group’s recent “Documentation Goes Global” report (at the price of an e-mail address), click here. When asked what the most significant finding of the report was, research director Chad Jackson said: “I think the growth in localization spend is alarming. In the past five years, it grew 32% of Laggards compared to only 7% for Best-in-Class. We found a correlation with that performance of the Best-in-Class with their use of stricter control and execution of processes along with Terminology and Translation Management solutions.”

In other words, we might not be doing so hot. We’re better at lagging behind than springing ahead. (Or are we?)

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Katie Botkin
Katie Botkin is a freelance writer. She has a master’s degree in English with an emphasis on linguistics and has taught English on three continents.

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