Aki Ito, Jost Zetzsche retire from MultiLingual editorial board
With Ito joining in 2007 and Zetzsche in 2012, both guided MultiLingual magazine’s editorial decisions with their expertise built through long, impactful careers.
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LangTalent April 2025
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oderated by MultiLingual Media Chief Executive Officer (CEO) Eddie Arrieta, this spring’s LangTalent “Future of Work” panel explored how work is being redefined across industries — and what that means for professionals in the language sector. The session centered on how hiring, skills, and expectations are evolving in a landscape increasingly shaped by automation, remote collaboration, and shifting economic pressures.
The panel comprised Sebastian Gallo, Chief Operating Officer (COO) and co-founder of Torre.ai; Charles Campbell, founder and president of tbo; and Paola McGrath, senior recruiter at International Achievers Group.
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Sebastian opened by challenging the idea that the “future of work” is something far off. “It’s not a future event — it’s already underway,” he said. With a background in operational scalability and artificial intelligence (AI)-powered productivity systems, he emphasized that being able to use AI effectively is now a core professional skill. “AI won’t replace your job, but someone using AI might,” he noted. To stay competitive, he encouraged participants to test tools regularly, learn through doing, and treat AI as part of their daily workflow.
Charles brought historical context to the conversation, reflecting on the cyclical nature of fear and transformation in the language industry. “There’s always been concern about being replaced — whether by automation, outsourcing, or consolidation,” he said. But the industry hasn’t collapsed. “Industries don’t die — they evolve.” He reminded the audience that speed alone doesn’t equate to value. “Technology can make you faster,” he said, “but it doesn’t make you better unless you know what you’re aiming for.”
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Paola offered a grounded, recruiter’s view of the changes underway. She spoke to the ambiguity that defines many job descriptions today, especially as companies rush to adopt AI without clear strategies. “Job titles are changing, yes,” she said, “but the core of what makes someone a good team member hasn’t.” She emphasized the need for clarity — both from employers and jobseekers — and underscored the continued relevance of human traits like dependability, empathy, and communication. “Don’t just adapt to trends,” she advised. “Adapt to your own goals.”
The discussion ended on a pragmatic but hopeful note. All three panelists agreed that embracing change — both technological and mental — is essential. Curiosity, openness, and clarity were highlighted as traits that will help professionals navigate uncertainty. “It’s not about having all the answers,” said Paola. “It’s about asking better questions.” Sebastian summed it up plainly: “If you’re not learning every day, you’re falling behind.”
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