Anyone can read a map, but doing business worldwide requires more than just knowing which way to go. Sometimes, you need a guide who not only knows the route but also helps you avoid obstacles, highlights key insights, and provides the tools needed to succeed. 

The memoQ Business Services team, comprised of developers, solution engineers, and system architects, is committed to helping customers at all stages of their localization journey. From setup to complex solutions, they enable businesses to operate faster, stand out, and expand internationally. “We support the entire localization process so companies can focus on doing business,” says Filip Klepacki, Head of memoQ’s Business Services. “We’re consultants and enablers, helping clients navigate what’s possible—and leading the way.”

Adding Value Beyond memoQ’s Core Features

Working with memoQ’s Business Services team adds unmatched expertise and experience. While they assist new clients with setup and configuration, their relationships often extend far beyond. Whether implementing memoQ TMS, addressing bottlenecks, or customizing features, memoQ’s Business Services team provides solutions that guide customers toward global growth.

Key services include:

• Implementation: The team configures memoQ’s production-ready server for an easy start.
• Translation Technology Audits: A workflow audit helps maximize ROI by optimizing resources and maintenance.
• Custom Workflows: Automated multilingual content management enhances efficiency and accelerates turnaround times.
• Training and Consultation: Tailored training sessions strengthen teams’ use of memoQ.
• Custom Development: Need specialized functionality? The team can create custom utilities or workarounds.
• System Integration: Proven integration capabilities link memoQ with platforms like Adobe Experience Manager and SharePoint.
• Customer Success Management: Premium Support and Maintenance offers dedicated management, personalized service, and consultations.

Why Work with memoQ Business Services?

Though some clients manage memoQ independently, Klepacki emphasizes the value of expert guidance. “While some companies have the technical skills, many benefit from our services, which avoid costly mistakes and provide expertise,” he explains. These services allow businesses to expand, streamline global content, and improve market response times.

Integrations, Migration, and Consulting

The team helps companies customize memoQ integrations based on existing systems. They offer connectors that start with basic functionality and can adapt as needed, allowing clients to evolve without disruption. For language service providers, connectors to popular systems enhance client services and support growth.

The team eases the transition for companies migrating from legacy systems, ensuring a smooth transfer of translation memories, terminology, and other resources. Additionally, they provide consulting and small-scale development to help clients streamline workflows and automate tasks, adding further business value.

Efficient Communication and ROI Improvement

memoQ’s Business Services team bridges the communication gap, ensuring clear and supportive collaboration, even for non-technical clients. The team helps businesses improve workflow efficiency, optimize memoQ use, and respond faster to client needs and market demands.

Whether it’s automating workflows or building custom processes, memoQ Business Services is here to support the entire localization process. “Some clients want a simple solution; others want in-depth knowledge,” Klepacki concludes. “Wherever they are, we guide them toward what matters—growing their business.”