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Tag: Unbabel

LangOps Universe 2022: Deliver a multilingual CX

Unbabel’s flagship summit returns for a second year on 2 November but this time in person (at our office in Lisbon) and online! Coinciding with the week of Web Summit, join us as we explore how to successfully, and cost-effectively, build out a custom global CX strategy that resonates with all your markets, and showcase scenarios of big brands that have achieved this.

Unbabel Expands Leadership Team with Appointment of New CRO Jennifer Bers

Unbabel (https://unbabel.com/), the AI-powered language operations platform that helps businesses deliver multilingual customer experience at scale, is announcing that sales leader and marketing expert, Jennifer Bers, has joined the leadership team as Chief Revenue Officer. 

Unbabel offers a new Zendesk messaging integration, providing real-time translations on...

Unbabel, the AI-powered language operations platform that helps businesses deliver multilingual customer experiences at scale, announces its new integration with the leading customer service software, Zendesk, Inc. 

Following acquisition, Unbabel talks future plans

MultiLingual reached out to Unbabel executives to talk more about the business decision. Unbabel CEO and co-founder Vasco Pedro shared his thoughts about the business deal, as well as what comes next. 

Unbabel Report Outlines “Native Language Effect” among Consumers

Unbabel, a San Francisco-based language operations platform, has released the results of its 2021 Global Multilingual Customer Experience Report, which breaks down the results...

Zoom Announces Launch of Live Translation in 12 Languages

The digital communications platform Zoom announced Sept. 13 that the company will be launching a new live translation feature to the platform within the...

Unbabel and Zendesk Now Offer Multilingual Customer Service

Unbabel and Zendesk Agent Workspace announced on June 29 their new translation partnership. Unbabel, an artificial intelligence (AI)-powered language operations platform, is now integrated...

New data on what CX customers want most

Language is the number one reason why customer service organizations can't maintain message consistency. That's one of the insights provided in machine translation provider...

Friday Roundup | December 4, 2020

Unbabel releases COMET, the Crosslingual Optimized Metric for Evaluation of Translation Unbabel, an AI-powered, human-refined translation platform that enables multilingual customer service at scale, announced...

Friday Roundup | October 30, 2020

SYSTRAN partners with TAUS to offer COVID Crisis Translation Models SYSTRAN has struck a partnership with TAUS to provide global access to secure and accurate...