Acolad, a global leader in language and content solutions, has announced the launch of Lia Live, the first omnichannel interpreting platform that combines real-time AI-augmented interpreting with professional interpreters in a single, secure solution.
Part of the Lia ecosystem, Lia Live helps organizations meet constant, around-the-clock demand for multilingual communication, at a moment when AI deployment is rapidly progressing, but human oversight remains essential in sensitive settings. For enterprises and public sector organizations, choosing between speed and trust is no longer an option. They need both AI and human, orchestrated together in one hybrid model.
“Lia Live gives organizations the flexibility to design and manage multilingual communication in the way that best suits their needs – whether AI-first, human-led, or through a blend of both,” said Giulia Silvestrini, Head of Global Interpreting at Acolad. “Combined with advanced analytics, terminology management, and continuous quality monitoring, the platform helps organizations communicate consistently and confidently across every interaction, channel and scale.”
Designed for speed, usability, compliance and intelligent automation
AI is making interpreting faster, more scalable, and more accessible. But when complexity, risk, or sensitivity increase, human judgment and accountability remain irreplaceable.
Lia Live runs real-time AI interpreting in 50+ languages, with live captions and AI voices, and professional interpreters step in when the stakes rise.
With one login, one SLA, and one reporting view, organizations gain full visibility and control across every interpreting need, through a single accountable partner.
Built for governance and compliance
As AI adoption accelerates, organizations face increasing regulatory and governance requirements. Frameworks such as the EU AI Act are raising expectations around transparency, accountability, and human oversight.
Lia Live is designed to meet these requirements, with compliance and control mechanisms embedded directly into the platform – rather than being add-ons. Backed by Acolad’s ISO 27001 and SOC 2 Type II certifications, with GDPR compliance and governance measures aligned with the EU AI Act, the platform provides built-in auditability, encryption, access controls, and activity logging to support data protection in regulated environments.
The platform also integrates easily into existing systems. It is accessible via web, mobile, telephony, and APIs, so language access lives directly inside existing workflows.
Part of the growing Lia ecosystem
Lia Live is the latest addition to Acolad’s expanding portfolio of AI-powered language solutions and an important milestone in the evolution of the Lia ecosystem. Together, the solutions within Lia help organizations manage an increasingly broad range of language needs through a connected, AI-enabled experience.
The launch reflects Acolad’s broader vision for the future of language services:
“AI plays an increasingly important role in multilingual communication, but technology alone is not enough,” added Stéphane Cinguino, Chief AI & Technology Officer at Acolad. “The future belongs to solutions that combine innovation with human expertise, giving organizations the flexibility to scale while maintaining trust. Lia Live is a reflection of that vision.”
With Lia Live, Acolad continues to redefine multilingual communication – combining technology and human expertise to help organizations communicate more effectively across languages, channels, and markets.
About Acolad
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1995, the group is present in 22 countries across Europe, North America, and Asia, with over 1,400 employees supported by a network of +10.000 linguists around the world. www.acolad.com
