Unbabel’s flagship summit returns for a second year on 2 November but this time in person (at our office in Lisbon) and online! Coinciding with the week of Web Summit, join us as we explore how to successfully, and cost-effectively, build out a custom global CX strategy that resonates with all your markets, and showcase scenarios of big brands that have achieved this.

At this event, you’ll learn:

• How to adapt your brand to local markets to drive more leads and conversions
• Ways to optimize your current headcount and unlock your CRMs full potential
• The importance of translation quality and why machine translation alone is not viable
• What the future of translation looks like in growing businesses

Speakers at the event: 

• Mike Massimino – Former NASA Astronaut, Columbia Professor, Media Personality & Author

• Ruby Rose-Walker – Head of Product Support (Global) at Unmind

• Matt Madderra – Director of Web Solutions at Mouser

• Christina Asante – Complaints and Quality Manager at GoCardless

• Rogério Correia – Head of ROI & Optimization at Farfetch

• Dominic Pettit – VP Global Customer Service at Springer Nature

• Kolten Kittleson – Product Solutions Manager, Agent Workspace at Zendesk

• Tue Søttrup – VP of CX Excellence at Dixa

• Suri Ratnatunga – Global Director, B2B Customer Satisfaction at BEES

Registration is completely free for both the in person event and online and we can’t wait to see you there.