LangOps Universe 2022: Deliver a multilingual CX

Unbabel’s flagship summit returns for a second year on 2 November but this time in person (at our office in Lisbon) and online! Coinciding with the week of Web Summit, join us as we explore how to successfully, and cost-effectively, build out a custom global CX strategy that resonates with all your markets, and showcase scenarios of big brands that have achieved this.

At this event, you’ll learn:

  • How to adapt your brand to local markets to drive more leads and conversions
  • Ways to optimize your current headcount and unlock your CRMs full potential
  • The importance of translation quality and why machine translation alone is not viable
  • What the future of translation looks like in growing businesses

Speakers at the event: 

  • Mike Massimino – Former NASA Astronaut, Columbia Professor, Media Personality & Author
  • Ruby Rose-Walker – Head of Product Support (Global) at Unmind
  • Matt Madderra – Director of Web Solutions at Mouser
  • Christina Asante – Complaints and Quality Manager at GoCardless
  • Rogério Correia – Head of ROI & Optimization at Farfetch
  • Dominic Pettit – VP Global Customer Service at Springer Nature
  • Kolten Kittleson – Product Solutions Manager, Agent Workspace at Zendesk
  • Tue Søttrup – VP of CX Excellence at Dixa
  • Suri Ratnatunga – Global Director, B2B Customer Satisfaction at BEES

Registration is completely free for both the in person event and online and we can’t wait to see you there.


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