LEXIGO Becomes a NAATI-Endorsed Language Service Provider Under Australia’s New Government-Authorized Framework

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May 11, 2026

LEXIGO, an Australian translation and multicultural communication agency, has been confirmed as a NAATI-endorsed Language Service Provider under the new endorsement model authorized by Australian, state, and territory governments. The endorsement was issued by the National Accreditation Authority for Translators and Interpreters (NAATI) and is active for a two-year period.

LEXIGO’s endorsement number is 950085 and its status is verifiable through NAATI’s online directory of Endorsed Language Service Providers.

The LSP Endorsement Model is the most significant change to language services procurement in Australia in over a decade. Announced by the Australian Government on 6 December 2024, the model commenced on 24 February 2026. It introduces an organization-level credential that complements NAATI’s existing practitioner-level certification, and it gives federal, state, and territory government agencies a verified procurement signal when sourcing translation services.

To obtain and maintain endorsed status, language service providers must meet six ongoing requirements: engagement of NAATI-certified practitioners with priority given to the highest available certification level, agreement to the LSP Code of Conduct, compliance with cyber security standards aligned to the Australian Cyber Security Act 2024, quarterly service-related data reporting to NAATI, a documented quality assurance and customer feedback mechanism, and a formal practitioner induction process.

Mark Saba, Founder and CEO of LEXIGO, said the model will reshape how government agencies evaluate language service providers. “Endorsement isn’t a marketing claim. It’s a structural assurance issued by Australia’s national authority on translation and interpreting, on behalf of all three levels of government,” Saba said. “For a procurement officer evaluating a tender, the question shifts from ‘does this provider claim to be qualified?’ to ‘is this provider in the directory?’ That’s a meaningful shift, and it’ll embed itself into Commonwealth procurement language over the next twelve to eighteen months.”

Several Commonwealth language service panels opening through 2026 reference endorsement directly in their procurement frameworks.

LEXIGO’s endorsement adds to its existing accreditations. The company holds ISO 17100 (translation services), ISO 27001 (information security management), and ISO 9001 (quality management). It works with a vetted network of more than 10,000 professional translators across 171 languages, serves more than 50 Australian government clients, and operates across Australia.

LEXIGO has published a quick guide to the model and the verification process at https://lexigo.com/naati-endorsed-lsp

About LEXIGO

LEXIGO is an Australian specialist translation and multicultural communication agency. Founded in 2011 by Mark Saba, the company delivers professional translation across 171 languages for government, healthcare, legal, education, financial services, and enterprise clients. LEXIGO is a NAATI-endorsed Language Service Provider, triple ISO certified, and 100% Australian-owned and multicultural-led.

About NAATI

NAATI is Australia’s national standards authority for translation and interpreting, jointly owned by federal, state, and territory governments. It administers both practitioner-level certification and the language service provider (LSP) Endorsement Model recognizing organizations who meet defined standards.

TOPPAN Digital Language and Hei Announce Partnership to Deliver Culturally Intelligent Global Marketing and Creative Services

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May 9, 2026

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Hei and Toppan Digital partner to combine creativity and localization expertise

TOPPAN Digital Language (TDL) had announced its partnership with Hei, a marketing and creative agency and part of the TOPPAN Next group, bringing together global language expertise and culturally intelligent, bold creative strategy to help brands connect authentically with audiences worldwide.

The partnership brings together Hei’s strengths in creative strategy, brand and product launches, digital marketing, events and experiential marketing with TDL’s deep expertise in localization, including translation, transcreation and cultural understanding. Customers no longer need to juggle separate language and creative agencies. TDL and Hei co-create everything together, so your brand speaks like a local, in every market, faster and with zero friction.

Designed for modern global marketing teams

The TDL x Hei partnership is designed for global and regional marketing leaders who need to scale across markets quickly, consistently and cost‑effectively. It is particularly well‑suited to international organizations, regional divisions of global brands and fast‑growing companies expanding into new markets, where cultural nuance, language accuracy and local execution are critical, but in‑house resources may be limited.

“We are delighted to expand our marketing and creative services through this partnership with Hei,” said Anna Gargiulo, TDL Chief Sales and Marketing Officer. “Our clients are increasingly looking for partners who can help them connect with audiences creatively and culturally. By adding Hei’s strategic and creative capabilities to TDL’s global language expertise, we’re able to support clients earlier in the marketing lifecycle and deliver a broader, more integrated offer that reflects how global marketing teams operate today.”

One partner. Global impact.

Under the TDL x Hei partnership, clients gain access to a range of value-added services, including:

Multilingual, localized digital and social experiences, including websites, apps and campaigns for each market
Multi‑market marketing strategy and campaign planning
Brand and product launch campaigns, from concept through execution
Transcreation and cultural consultancy, ensuring messages resonate locally
Global employee experience solutions, including internal communications, onboarding and training
Pop‑ups and brand events, from concept and design to localized production

Beyond the services themselves, the TDL x Hei partnership is driven by passion for excellence. By bringing creativity, ambition and focus to every engagement, it aims to deliver outcomes that are distinctive, relevant and designed to perform in the real world.

“We built TDL x Hei to be a focused, agile partner for modern marketing teams,” said Kenny Yeo, Head of Hei. “Whether the objective is digital content, a product launch, employee engagement or live experiences, clients get one streamlined team that can move fast and deliver bold solutions that perform across markets.”

Get in touch

Organizations looking to simplify global marketing and deliver culturally intelligent brand experiences are invited to get in touch with TOPPAN Digital Language or Hei to explore how the partnership can support their growth. To find out more, contact us at: toppandigital.com/contact-us & hei.com.sg/say-hello

About TOPPAN Digital Language

TOPPAN Digital Language (TDL) provides global language solutions, including translation, transcreation and localization services, helping organizations communicate effectively across languages and cultures. With advanced workflows, automation and industry‑leading quality, TDL supports some of the world’s most complex and regulated content needs.

About Hei

Hei is a marketing and creative agency delivering culturally intelligent strategy, design, digital experiences and brand activations. With alumni from some of the world’s top creative agencies, Hei helps brands create meaningful connections with audiences through thoughtful, locally resonant execution.

Creole Solutions Launches HaitianHeritage.com, a Free Bilingual Platform Celebrating Haitian Creole Language, History, and Culture

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May 8, 2026

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Creole Solutions free bilingual HaitianHeritage website demonstration

Creole Solutions, a Haitian-owned, MWBE-certified language services firm, has announced the launch of HaitianHeritage.com, a free bilingual digital experience celebrating Haitian Creole language, history, and culture. The platform officially went live on May 1 to mark the beginning of Haitian Heritage Month 2026.

The site offers a five-week experience covering Haitian identity, history, the Haitian flag and national symbols, the Creole language, and Haitian stories. It also includes a thirty-one-day Word of the Day series, vocabulary cards that explore the Taíno, African, and European roots of selected words, and an original Creole-narrated fable from Nan Jaden Amoni, Julien’s Haitian Creole fable collection.

All audio was recorded by founder Marleen Julien and her colleague, Jasmin Larose, after early text-to-speech testing failed to capture the natural sound and pronunciation of Haitian Creole.

Developed with AI as a co-builder, the platform was carefully reviewed before launch to make sure the language, structure, and overall experience felt clear, accurate, and culturally grounded. The project builds on Creole Solutions’ years of work in localization, Haitian Creole translation, interpretation, and cultural consulting, along with the company’s 20,000+ entry English-Haitian Creole dictionary and original Creole content created for social media, educational programs, and schools in Haiti.

“As Haitian Creole becomes more visible online, we need resources that are accurate, culturally grounded, and built with care,” said Julien. “This is the kind of resource our community has been missing, a permanent online home for Haitian Creole, built by a native speaker with the linguistic and cultural depth the language deserves.”

HaitianHeritage.com is free with email registration. New content unlocks weekly throughout the month of May.

About Creole Solutions

Creole Solutions is a specialized Haitian Creole translation and interpretation provider delivering accurate, culturally informed language services across healthcare, education, legal, public‑sector, and community settings. With expert linguists and streamlined workflows, the company supports clear communication, rapid document turnaround, and accessible multilingual outreach for organizations serving Haitian Creole–speaking communities.

Crowdin Copilot Named “Tech of the Week” by Nimdzi Insights

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May 8, 2026

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Crowdin named Tech of the Week by Nimdzi Insights

Crowdin, an AI-powered localization platform, has been named “Tech of the Week” by Nimdzi Insights. This recognition highlights the rapid innovation and tangible business impact of Crowdin Copilot in modernizing global operations.

Crowdin Copilot is more than an assistant; it’s an AI orchestrator embedded directly into the localization lifecycle. By connecting to the platform’s core API, Copilot executes complex, multi-step workflows that sync project management with linguistic precision. Key capabilities recognized include:

Autopilot for Project Management: Automating repetitive tasks to unblock engineering and localization teams.
Intelligent Issue Resolution: Analyzing hundreds of translation flags and distilling them into a few strategic, actionable decisions.
Custom AI Agent Ecosystem: Empowering users to build specialized agents (e.g., Terminology Auditors or Brand Voice Experts) tailored to unique organizational needs.

With Crowdin’s cross-project intelligence and new AI features and improvements released every month across the platform, recent updates highlight:

Centralized AI Workflows: Positioning Crowdin Copilot as the core engine for all automated localization tasks.
AI Pipeline Integration: Eliminating bottlenecks by connecting Copilot with broader automation sequences.
Context-First Editing: Shifting the industry standard from segment-based translation to a full-document context experience.

This recognition by Nimdzi confirms Crowdin Copilot’s status as the practical and fast-evolving AI tool for the localization industry today.

”We are excited to work on every new AI iteration, as each update makes the system more effective and capable. Say hello to the co-worker who’s always got your back. Crowdin Copilot is woven into your daily workflow to take care of the repetitive stuff, leaving you more space to focus on what matters”, noted the Crowdin Team.

About Nimdzi Insights

Nimdzi Insights is an international market research and consulting company. Nimdzi advises on international trade & development, language services, language technology, and localization programs. Nimdzi guides companies through investment and M&A activities. Nimdzi consultants are committed to providing opportunities for continuous professional development and resources for business professionals worldwide.

GLOBO Language Solutions and Enghouse VidyoHealth Integrate to Streamline Telehealth Interpreter Access

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May 8, 2026

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GLOBO Language Solutions & Enghouse Vidyo Integrate

Healthcare organizations can now access on-demand language and interpreting services within their existing virtual care workflows. GLOBO Language Solutions has announced a new integration partnership with Enghouse VidyoHealth that addresses a critical gap in healthcare delivery: expanding equitable access to telehealth and virtual care for patients with limited English proficiency (LEP), and who are Deaf or hard of hearing. The integration helps reduce language barriers and supports clearer, more effective medical communication.

“Virtual care is a mainstay of digital health delivery, and language access must be available wherever care happens,” said Dipak Patel, CEO of GLOBO Language Solutions. “The Vidyo platform integration supports this by advancing GLOBO’s broader strategy of making multilingual interpreter support more accessible wherever care is delivered. By reducing workflow disruption and streamlining how interpreters can connect and join telehealth sessions, we aim to create a better virtual care experience for providers, interpreters, and patients alike.”

Vidyo’s high-performance, enterprise-grade video conferencing platform includes secure, scalable video calls, as well as software-based collaboration technology and product-based visual communication products. Designed to align with the way clinicians and staff already work, the GLOBO-Vidyo integration simplifies the workflow process of adding an interpreter to a telehealth session.

GLOBO’s Vidyo integration comes at a time of heightened national attention for solutions that help healthcare providers deliver equitable care in increasingly telehealth settings. Signed into law on February 3, 2026, the Supporting Patient Education and Knowledge (SPEAK) Act requires the U.S. Department of Health and Human Services (HHS) to develop and disseminate “best practice” guidance to strengthen language access in telemedicine and electronic health record (EHR) systems for LEP patients. Among the practices highlighted is integrating interpreter services into telehealth interactions.

“Rather than requiring clinicians and staff to step outside their existing workflows that engage patients or rely on cumbersome workarounds, our flexible Vidyo integration empowers users to invite an interpreter directly, in a simpler and more intuitive way,” said Francesca Mayr, Senior Vice President of Product, Innovation, and Experience. “We’ve applied that same approach with the interpreter experience, making it easier to join telehealth appointments so they can focus on facilitating communication with providers and patients, not navigating complex technology.”

About Enghouse VidyoHealth

Vidyo is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX:ENGH). Vidyo enriches people’s lives by embedding real-time video into digital communications in the moments that matter most. Millions of people around the world connect visually every day through Vidyo’s secure, scalable technology and cloud-based services. Its patented platform integrates with virtually any application environment, network, and device to deliver the highest quality experiences that strengthen teams, build trust, solidify relationships, and improve quality of life.

About GLOBO

GLOBO Language Solutions (“GLOBO”), headquartered in Philadelphia, Pa., is a leading healthcare language access company that helps healthcare providers communicate more effectively and equitably with patients by delivering on-demand interpreting and translation services through its technology platforms GLOBO HQ and GLOBO Connect, featuring AI-powered language access innovations GLOBO KAI™ and GLOBO Live Quality. The company manages an independent global network of 10,000+ linguists who speak over 430 languages and dialects. GLOBO supports diverse industries with 24/7 audio, video, on-site, and sign language interpreting and translation — all informed by actionable insights.

New Jersey Department of Education Recognizes Five School Districts for Outstanding Second Language Programs

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May 6, 2026

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State of New Jersey Department of Education symbol

The New Jersey Department of Education has recognized five districts for their outstanding second language programs. The districts, which were honored at a ceremony in Trenton, will serve as models of best practices in dual language immersion and world language education programs.

The Department developed criteria and reviewed applications to designate the exemplary second language programs. The programs were identified through a process involving extensive review, which included a site visit conducted by Department officials and a team of educators from around the state.

“Research in cognitive science shows that learning and using more than one language strengthens the brain and builds essential skills such as attention, flexibility, problem-solving, and self-regulation,” said Dr. Lily Laux, Commissioner of Education. “Beyond these academic and developmental benefits, investing in multilingualism empowers young people to better understand the communities around them, build meaningful connections, honor diverse perspectives, and fully participate in a world where communication and cultural competence matter more than ever.”

“Multilingualism honors students’ sense of self, expands opportunities for students, and strengthens our communities,” said Kathy Goldenberg, President of the State Board of Education. “When learners are literate in their home language as well as an additional language, they have acquired tools that open doors for post-secondary success, whether it is in college, career, the military, or any other pursuit in life.”

Model programs will be open to educators and administrators from other school districts, who can discuss ideas with their colleagues and can visit the model programs to observe exemplary practices in second language instruction.

Of the six awards, three were presented for dual language immersion programs, which provide literacy and subject-area instruction to all students through two languages, and three awards were for world language programs, which deliver content and instruction in a language other than English for a designated time during the school day.

Dual Language Immersion Award recipients:

Hoboken Dual Language Charter School (HoLA) – K-8 Spanish One Way Immersion
North Plainfield School District – K-4 Spanish One Way Immersion and K-4 Spanish Two Way Immersion
West Windsor-Plainsboro Regional School District – K-5 Spanish Two Way Immersion and Chinese Two Way Immersion

World Language Award recipients:

Egg Harbor Township – Hispanohablantes/Heritage Speaker Program
Summit Public School District – K-5 World Languages
West Windsor-Plainsboro Regional School District – 2-12 World Languages

Additional information about each program and instruction on how to schedule a visit is available on the Department’s Model Programs website.

TransPerfect Releases 2026 Business Outlook Report: AI Is Now the Standard for Global Content Operations

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May 6, 2026

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TransPerfect, one of the world’s largest providers of language and AI solutions for global business, has announced the release of the 2026 Business Outlook Report: Global Content in the Age of AI. Published by TransPerfect’s GlobalLink® Technology Group, the report is based on a survey of 96 enterprise leaders across operations, marketing, localization, and IT, and examines how global organizations are managing multilingual content in 2026.  

The headline finding: AI has moved from experiment to infrastructure. Nearly three-quarters of respondents say AI strategies and automation are a top priority this year. A clear majority already use AI in their localization workflows, and 69% are actively piloting or have embedded AI across their broader operations. Organizations adopting AI see compounding gains in speed, cost efficiency, and scale, enabled by advances in generative AI, automated quality estimation, and large language models trained specifically for translation.

Adoption is happening amid tightening expectations across global content operations. Forty percent of respondents forecast flat localization budgets, yet leadership is demanding higher throughput, better personalization, and faster time-to-market. The result is a clear mandate: do more with less. The report finds that the organizations succeeding have centralized workflows, paired AI with human expertise, and built governance frameworks that allow them to scale with confidence.

The report also surfaces a critical gap: one in four organizations still don’t measure the business impact of multilingual content. Without clear metrics tied to outcomes like conversion, engagement, and time-to-market, it’s difficult to quantify the value AI is delivering or make the case for further investment.

TransPerfect President and Co-CEO Phil Shawe commented, “Our clients are long past the discovery and pilot phases— and are now implementing AI solutions across the enterprise. For any executive in this position, perusing this new report will be time well spent.”

The full report includes guidance on scaling AI, optimizing budgets, closing measurement gaps, and building cross-functional alignment to turn global content into a competitive advantage.

The 2026 Business Outlook Report: Global Content in the Age of AI is available for download here.

About TransPerfect

TransPerfect is one of the world’s largest providers of language and AI solutions for global business. From offices in over 150 cities on six continents, TransPerfect offers a full range of services in 200+ languages to clients worldwide. More than 6,000 global organizations employ TransPerfect’s GlobalLink® technology to simplify the management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

Metro Credit Union and Traduality Partner to Elevate Multilingual Member Communication and Experience

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May 6, 2026

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Metro Credit Union and Traduality partner to enhance multilingual experience

Metro Credit Union, the largest state-chartered credit union in Massachusetts, has announced its partnership with Traduality, the creator of the Multicultural Member Experience Platform, Fire Lingo. As part of this collaboration, all Metro Credit Union branches are now equipped to provide one-on-one communication in members’ native languages, strengthening access, clarity, and trust at every point of service.

Through this strategic initiative, Metro Credit Union becomes the first credit union in Massachusetts to deploy Traduality’s advanced member communication tools through an exclusive partnership. The collaboration also includes joint development of Traduality’s next phase of contact center integration, enhancing future member interactions across voice and digital channels.

“Our commitment is to deliver the same high-quality experience to every member, regardless of the language they speak,” says Traci Michel, Chief Operating Officer at Metro Credit Union. “Through our partnership with Traduality, we’re equipping our teams with tools that enable clear, respectful, and efficient communication with non-English-preferring members. This initiative aligns directly with our mission to expand access and advance financial inclusion across the communities we serve.”

Traduality’s Multicultural Member Experience Platform includes two integrated solutions. Fire Lingo Face-to-Face enables real-time, in-person communication between staff and members via tablet, in members’ preferred languages, creating a seamless in-person experience. Complementing this, Fire Lingo Cloud provides a centralized platform that allows teams across departments to tailor documents, marketing materials, digital experiences, and educational content to their members’ preferred language, supporting more proactive and culturally relevant outreach and engagement.

All 18 Metro branches are fully equipped with Fire Lingo Face-to-Face tablets and back-office teams have access to Fire Lingo Cloud. “At Traduality, we believe that true inclusion begins with authentic communication,” says Traduality CEO, Diego Achio. “Our partnership with Metro Credit Union is about removing barriers and enabling meaningful, one-on-one conversations that reinforce trust and confidence. Metro’s leadership in expanding access for non-English-speaking members is a model for the industry.”

Metro Credit Union’s adoption of Traduality’s platform furthers its longstanding commitment to equitable member service and community partnership, reinforcing its status as a Juntos Avanzamos-designated credit union and a leader in inclusive financial solutions across Massachusetts and southern New Hampshire.

About Metro Credit Union

Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.2 billion in assets. Metro provides a full range of financial products to more than 200,000 members across the state. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program. Founded in 1926, Metro is a Juntos Avanzamos (“Together We Advance”) designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. In 2026, Metro proudly celebrates its 100th anniversary, marking a century of service and commitment to the communities it serves.

About Traduality

Traduality, a Bloomington-based technology company and Credit Union Service Organization (CUSO), specializes in AI-powered multicultural member experience solutions. Its mission it to help credit unions across the country make it possible for their employees to communicate with and serve non-English speaking members across branches, contact centers, and member-facing communications through its Fire Lingo platform.

RWS Acquires Obviously Group Limited

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May 5, 2026

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RWS, a global AI solutions company, has announced they have acquired Obviously Group Limited (“Obviously”), a next generation integrated platform that enables enterprise clients to seamlessly manage, protect and enforce their Intellectual Property (“IP”) and brand integrity.

RWS will pay £16.5 million in initial cash consideration, with up to a further £23.5 million in deferred contingent consideration payable over three financial years subject to agreed profit targets, taking total potential consideration to £40 million.

Headquartered in London, Obviously has developed an integrated platform for enterprise legal, marketing and finance teams – helping them track brand assets and IP rights, identify threats such as counterfeits and copycats, protect brand integrity and quantify the commercial impact of infringement.

Combining Obviously’s technology with RWS’s patent and localization capabilities creates a single ‘Global Brand Guardianship’ platform – one place for enterprises to create, localize, register, monitor and enforce their brands and IP across every market they operate in. It is the first solution to bring the full brand lifecycle, from creation through to enforcement, into a single unified system.

Obviously’s enterprise client base spans media and entertainment, technology, financial services, pharmaceuticals and sport.

Benjamin Faes, CEO of RWS, commented: “The acquisition of Obviously is a significant step forward in accelerating our growth by pivoting to be a technology-first business with holistic solutions for enterprise clients. Obviously’s innovative integrated platform, which safeguards brands through IP & brand management, protection and enforcement intelligence, is a strong fit with both our existing patent-focused IP business and our localization capabilities. Together we can offer a single global brand guardianship solution to our existing clients and meaningfully expand our addressable market. We are delighted to welcome the Obviously team into the Group.”

Obviously will become part of RWS’s Protect segment – which helps clients safeguard their ideas globally with confidence by blending the latest technologies with the best of human expertise to optimize every stage of the IP lifecycle, from concept through to commercialization.

Lewis Whiting, CEO of Obviously, added: “This is an important milestone in Obviously’s journey and a testament to the position we have built by working closely with some of the world’s most recognized brands. Joining RWS gives us the scale, global client reach and complementary IP and localization capabilities to deliver legal brand guardianship at a level we could not have reached alone. I look forward to bringing our AI-driven platform and team to RWS’s clients across the Protect and Transform segments.”

About RWS

RWS, headquartered in the UK, is a global AI solutions company empowering the world’s most trusted enterprise AI. It’s proprietary Cultural Intelligence Layer, powered by 250,000 data specialists, cultural and language experts and deep domain professionals, backed by 45+ patents, makes enterprise AI culturally fluent, contextually accurate and secure, ensuring every interaction reflects a brand’s tone, context and customer values. Through its Generate, Transform and Protect segments, it delivers intelligent content, enterprise knowledge, large-scale localization and IP protection for global growth. Trusted by 80+ of the world’s top 100 brands, RWS provides the confidence, governance and expertise organizations need to deploy AI safely, responsibly and at scale.